November 10, 2016

Breaking the Loyalty Myth: How Understanding Consumer Behaviour Delivers Better Customer Service

For decades, organizations have focused on increasing customer loyalty.Businesses worldwide are realigning, or newly investing in, technology and business models to more effectively engage with digital […]
October 10, 2016

Security industry failing users, says behaviour expert

The information security community is failing to educate users in a way that helps then understand cyber threats and change their behaviour, according to consultant Jessica […]
August 18, 2014

Barclaycard wearables to monitor customer behaviour

Barclaycard is launching a scheme testing the data collection capabilities of its contactless payment band bPay ComputerWeekly: Latest IT News