July 31, 2016

DWP director Kevin Cunnington set to take over as new head of Government Digital Service

Kevin Cunnington, currently director general for business transformation at DWP, is taking over as the new head of the Government Digital Service ComputerWeekly: Latest IT News
July 6, 2016

Public sector data sharing to transform service delivery, says government

The government sets out to transform how data is shared across public sector bodies as part of a commitment to improve public services ComputerWeekly: Latest IT […]
June 20, 2016

Hays Recruitment service desk project is all gain and no pain

The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation ComputerWeekly: Latest […]
May 8, 2016

Swedbank boosts customer service with a virtual assistant

Nuance Nina will offer basic frontline support for online customers ComputerWeekly: Latest IT News
April 18, 2016

Manx Telecom to trial integrated cellular-satellite mobile service

Manx Telecom trials an extended mobile network with support from satellite services supplier Globalstar, with the aim of supporting emergency services connectivity ComputerWeekly: Latest IT News
February 5, 2016

How to survive a broadband service failure

With BT yet again forced to apologise to consumer and business broadband customers after another technical fault, how can businesses reliant on one telco prepare themselves […]
November 10, 2015

Crown Commercial Service backs Huddle’s public sector-wide preferential pricing scheme

Cloud-based collaboration platform provider hopes enterprise pricing scheme will make it easier and less costly for public sector to adopt its technology ComputerWeekly: Latest IT News
October 30, 2015

M&S data breach forces retailer to temporarily suspend service

A glitch that allowed online customers to see each others’ details forced retailer Mark & Spencer to take its website offline while it resolved the issue […]
October 27, 2015

Now IBM unveils Blue Box Local on-prem OpenStack private cloud service

Five months on from its acquisition of Blue Box, IBM has announced an OpenStack-based private cloud environment that runs in a user’s own datacenter. Latest stories […]