November 10, 2016

Breaking the Loyalty Myth: How Understanding Consumer Behaviour Delivers Better Customer Service

For decades, organizations have focused on increasing customer loyalty.Businesses worldwide are realigning, or newly investing in, technology and business models to more effectively engage with digital […]
September 11, 2016

Understanding criminal underground key to defence, says Trend Micro

Studying criminal undergrounds provides clues as to how to plan cyber defences, says Trend Micro researcher ComputerWeekly: Latest IT News
May 6, 2016

Understanding Data Residency.

This white paper will look at the scope of data residency considerations for modern business, and what they mean for organizations storing personally identifiable information. It […]